
Amazonian from Boston
If anything, this version of MyChart has more options than I know how to use, and some, like Medication updates and check-in interviews are sometimes difficult to complete because I take so many meds. Still, it is easy to find the major categories of information about my conditions and meds, and to update information. One gripe is in Messages, where I cannot edit a message that I have already submitted, and I sometimes run out of space well before I notice that I am over the maximum entry limit.
182 people found this review helpful
Epic Systems Corporation
7 October 2025
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

Scott
MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.
786 people found this review helpful
Epic Systems Corporation
2 September 2025
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

David Clark
works easily and helps to remember dates for appointments plus any referrals can be found in the app I've had absolutely no problems with it. once you get setup it's simple after that. I would suggest biometric login because you don't need to remember or type a password. please, always make note of the alphanumeric password because you never know there could be a problem. it really is one of the best intuitive application.
1 person found this review helpful