
Meghan McCreery
Customer service is nonexistent when it comes to your actual account. I had no issues with the actual app, but I had no use for it anymore due to my job change. So plan for an extremely inconvenient and painful process to delete/deactivate your account. It's not available from your profile, then Google might deem it a sketch site, then when you email support with your grievance, you get sent to a URL to create a new login for your "request". So red flag after all that.
155 people found this review helpful
Airtm, Inc.
January 2, 2024
Hello Meghan Your satisfaction is our priority! Our support team is available to provide you with personalized assistance. Please write to: socialmedia@airtm.io We value your patience and trust, thank you for being part of our community!

Rajib Biswas
Airtm makes sending and receiving money across borders super easy and fast! 🌍💸 And, the app is secure, intuitive, and perfect for managing digital dollars. My only gripe is that the fees can be a bit high at times, but the convenience and reliability make it worth it. 🚀👎 Great for freelancers, remote workers, and anyone needing smooth cross-border payments! 🔐✨
1 person found this review helpful
Airtm, Inc.
October 13, 2025
Hello Rajib, thank you for leaving your comment about the benefits of using Airtm. We understand and appreciate your comment about our fees, our team works every day to make the experience even better. Be well!

Michelle Alcazar
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YOU NEED TO FIX THIS. I've seen many bad reviews on similar issues. I requested to withdraw money from my account, the platform bugged and the 30-min countdown doesn't appear, and it's been searching for a cashier since yesterday. The money was deducted from my balance, and I need that money URGENTLY. The worst part is that customer service isn't responding, who can I contact? Ticket #3070059 UPDATE: They returned my money, but was a headache. I'll give them 3 stars to be fair.
9 people found this review helpful
Airtm, Inc.
September 1, 2025
Hello thank you very much for your opinion. Your suggestions of our commissions are very important for our team. Best regards!