
Homayoun Shahri
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Not reliable! The scheduled operation is not reliable and misses at times (not acceptable). In two cases over the last week I had to wake up in the middle of the night and charge manually using the button the app, because automatic charging had failed. If there is glitch in your wifi, the scheduled charging does not occur! These are not acceptable. The plug and play does not work if your car does not charge immediately and will shutdown. This last issue makes the unit not very usable!
1 person found this review helpful
We sincerely apologize for the inconvenience and fully understand your frustration. Could you please send us your device serial number (SN) and record a video to us via support@topdon.com. We will prioritize resolving your issue.Your feedback is invaluable to us as we strive to provide better service

Scott Lelievre
Most everything works fine but the scheduled charging has some serious issues. If you plug in after scheduled charging was scheduled to start it doesn't start. You then have to manually start the charge. That then causes problem #2 - if you say to charge now it shuts off your scheduled charge.
1 person found this review helpful
We sincerely apologize for the inconvenience and fully understand your frustration.Please try our latest version of the app, and if it still doesn’t work, please send us your device SN and record a video to us via support@topdon.com. We will prioritize resolving your issue.Your feedback is invaluable to us as we strive to provide better service.

Brandon & Jennifer Ackerman
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The PulseQ app works exactly as advertised, managing the charge of my Tesla model 3 with a great, informative interface and a smooth layout. As the PulseQ is still relatively new, there are a few bugs in the scheduling feature selection, but support has been excellent at responding to feedback, and keeping me updated as the app continues to become increasingly polished. Overall, if you are looking for a good third-party level 2 EV charger for your home, this one is a solid choice!