
Shinobu
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The browser view is quite useless if half of the features are missing and you are asked to switch back to the app. Nearly every time I open the app I get asked to input my phone number again, before proceeding to query for login information. you would expect that the app would be able to properly save it. Worst part I sent money to my giro account, went through confirmation and I submitted the money twice with a single confirmation. Which does not give me confidence in the app.
2 people found this review helpful

Alex Pozgaj
Absurd! Both me and my son have not managed to go through the ID verification step, the process breaks down at different steps. For me, it "doesn't recognize the face in the frame". Pixel 7, good camera, good light. For my son, the process broke down during the verification call - audio (loudspeaker) issues. Support completely unhelpful "uninstall and install again, maybe that will help". It didn't.
57 people found this review helpful

Felipe Cavallini
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App is great. The customer service is the worst thing in the history of service. Any email you sent will be replied in two or three weeks time with a template answer that 95% of time doesn't answer your question. Quite frustrating if they have your money. I suggest the app if you are looking to start trading and see how things work. Other than that is useless on the long term because customer service is so bad. I spent a whole year trying to transfer my assets overseas. Months of frustration.
56 people found this review helpful