
Ted Karp
I was not overly impressed with the app to begin with. The app hasn't changed in years. The app worked for a couple weeks until Android sent a software update (Android 16). Now the app will not work with my phone. I know it isn't entirely GN's fault, but now I have $6000 hearing aids that I cannot access certain functions. The customer service contacted me, but after investigation, found the Android software to be at fault. Until Android fixes it, I am up the creek. If they fix it.

Connie Reed
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the app works when it stays connected, but it is very limited. I want more control. I want to choose to hear audio through the headset, choose to answer the phone in the ear pieces. do not use the mics either. this interferes with my car system when driving and someone calls. let me turn it off and on manually and default to off. speaking of which, sound settings defaulted to 'noise filter' would be better when first turning on. it's harsh as it is. especially as it takes so long to connect.
2 people found this review helpful

Patrick
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A giant pop-up blocked my app asking for feedback when I went to change my program to TV streamer, so here it is. Your app is trash and feels like a joke. It takes 30 seconds to even start. When using the TV Streamer, the phone is unusable as any video or audio that plays on the phone will disconnect the hearing aids from the TV and switch to phone audio. Please add ability to lock the audio. A lot of times it randomly disconnects and plays audio in only one ear.
12 people found this review helpful
GN Resound
January 22, 2024
Hey Patrick, we sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.